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Application letter for help desk

Help Desk Technician Cover Letter Example

Kick-start your career and find ideas for your own cover letter with our free, carefully composed Help Desk Technician cover letter example. Copy and paste this cover letter sample free of charge or edit it directly using our online cover letter builder.

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Help Desk Technician Cover Letter Example (Full Text Version)

Alexander Scherer

My name is Alexander Scherer and I am writing this letter to express my interest in applying for the Help Desk Technician job within RW Technologies, Inc. in Vienna as I believe that I possess everything necessary to execute the role and all associated duties successfully while coming to you with a pro-active approach and exceptional work ethic.

First and foremost, I am the University of Luxembourg graduate with a bachelor’s degree in Computer Science & Information Systems. At the university, I was among the top 2% of students with the best academic results and I also served as a President of the FinTech Society for one year. This tremendous experience has allowed me to become a great leader and helped me to acquire exceptional analytical skills and the crucial ability to function well both independently and in fast-paced team environments.

In addition, I am a native German speaker with a proficiency in English and a basic knowledge of Chinese. Having worked as a Help Desk Technician at Manatt’s, Inc. for over three years, I am adept at using all software programs required for the role. There, I spend most of my time providing technical support and assistance to the company’s clients, resolving any IT-related issues, and maintaining various hardware and software. Furthermore, I:

  • Train and supervise new employees and sustain the network security.
  • Complete weekly reports and statements and configure network devices.
  • Execute various administrative tasks as assigned by the supervisor.

Finally, I would appreciate the opportunity to come in for an interview to discuss the position and my qualities in more detail in person. Thank you for your time and consideration and I look forward to hearing back from you soon.

Help Desk Cover Letter Sample

Getting ahead of other applicants is everything and a help desk cover letter can help. With the following help desk cover letter sample you don’t have to worry about details and information to include. Whether it’s a cover letter for IT help desk position the following tips and example will help you effectively.

Help Desk Cover Letter Template

This is a free cover letter template for help desk. Free Download and customize it according to the sample text below.

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Help Desk Cover Letter Sample (Text)

Caruther Naples
Meckson, AC 63271
Phone: 535-143-8981
Email: [email protected]

Mr. Jack Knuff
Group Tancy Ltd
32 Meckvie Ave.
Meckson, AC 63271

Re: IT Help Desk Position

I’m highly interested in the open IT Help Desk position as advertised in I believe from proven ability, experience, skills and training in help desk technical support and years as a help desk specialist gives me a perfect opportunity to contribute to the quality, efficiency and productivity of the IT department in your company.

Do review the resume attached where all the valuable experience acquired in diverse areas of software, hardware, desktop operations maintenance, installation and troubleshooting are sufficiently elaborated. I am very keen and gifted in transforming highly complex and confusing technical information into useful simple concepts for customers, a fete that saw me awarded the best trouble shooting technician in the IT help desk at Mauthers Tech Ltd. As a result, I was able to completely reduce the response time and turnaround difference for troubleshooting tickets by over 50 percent enhancing customer satisfaction levels.

I am also great in multi-tasking and handling IT challenges while continually increasing my knowledge in skills in my field in IT and much more.

In case you are after an IT professional with tested and tried people skills, 7 year experience, and capable of solving all manner of IT issues to offer great support for all IT related operations, do consider what I bring on the table.

Do give me a call or email me at the earliest convenience to discuss your needs and goals for your IT department and the open position.

Thank you for your consideration and time.

Caruther Naples
Phone: 535-143-8981
Email: [email protected]

Tips for Writing a Help Desk Cover Letter

Research the company: By taking some time to research the name of the company and that of the recruiter you’ll be able to address them as required in the help desk cover letter. It’s highly important to avoid using generic addresses such as ‘dear sir/madam’ or ‘to whom it may concern’. It might show laziness and indolence while getting this information and using it makes the cover letter personal and that you actually went a step further and researched their names and other information without being required to.

Be honest from the start: No one really wants to read false information as great as it might be. Whether cover letter for IT help desk position or not do write it truthfully, giving proper information without getting overboard or tempted to write things that aren’t just to impress the recruiter and put your application in jeopardy.

Avoid repeating your resume: The resume is already done and all facts and information already indicated therein. Cover letter is a whole new frontier and not a vehicle to repeat yourself and indicate the same information in the resume. Use the help desk technician cover letter to showcase how your abilities meet the needs of the employer and how experience and skills make you the best candidate. Make it more company-centric and not too much about you. Add additional information lacking in the resume.

Conversational style: Rather than make the cover letter overly unprofessional and too robotic write in a conversational style. Use easy conversational tone, bullets and be as friendly as you can. It makes you more approachable and impresses the reader immediately. Even so, avoid using unprofessional language and slang even in IT help desk cover letter.

Copy paste not: Use help desk cover letter sample to get the format right, including all the needed information. However, avoid copy pasting a cover letter example without customizing it to meet your help desk application needs. The cover letter sample and template are there to guide you and ensure all information needed is added and the work as professionally presentable as possible and not to be used as it is.

Edit your cover letter: Never submit your help desk support cover letter without having reread it and rectified misspellings, bad formatting and ungrammatical constructions. It helps make your cover letter sharper and striking ensuring your work doesn’t go to the dogs even before it has been read by the recruiter.

How to Edit Help Desk Cover Letter Template

A beautiful PDF cover letter can help you get the attention of the hiring manager quickly. You can use the elegant PDF cover letter template in this article and customize it with Wondershare PDFelement – PDF Editor, the best PDF editor. This tool is an ultimate software to help you deal with any PDF problems.